DevRev, an AI-native platform designed to unify customer support and product development, has completed a $100.8 million Series A funding round, bringing its valuation to $1.15 billion. This round caps three years of accumulated investments, with backing from leading investors such as Khosla Ventures, Mayfield Fund, and Param Hansa Values, the family office of CEO Dheeraj Pandey. DevRev has strategically opted for smaller, frequent fundraising efforts to continually grow its investor base.
The company is focused on operationalizing AI in enterprises through a robust knowledge graph that integrates data from legacy systems in real-time, creating an interconnected network that supports customer service, product management, and software engineering. This data layer powers DevRev’s AgentOS platform and its suite of AI-native applications, aiming to build trust with users by delivering fast, accurate, and personalized AI solutions.
In just over a year on the market, DevRev’s platform is already trusted by over a thousand customers, including major SaaS companies and global financial institutions. These organizations leverage DevRev’s tools to enhance customer service and internal collaboration, expecting the AI-driven interfaces to be conversational, mobile-first, and easy to deploy.
Prominent figures such as Vinod Khosla and Navin Chaddha have expressed their confidence in DevRev’s vision, citing the platform’s potential to revolutionize enterprise customer support and product development. The company’s diverse global team and focus on low-code solutions make it an appealing choice for the modern workforce, bridging the gap between customer needs and developer capabilities in real-time.
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