Kasisto, creators of KAI, the leading conversational AI platform for finance, today announced a $17 million Series B funding round led by Oak HC/FT with participation from existing investors Propel Venture Partners, Two Sigma Ventures, Commerce Ventures, Mastercard and Partnership Fund for New York City. KAI enables financial institutions to acquire new customers as well as engage, support, and generate additional revenue from existing customers via human-like, intelligent conversations with smart-bots and virtual assistants, anytime, anywhere.
The new capital will be used to scale the business to meet the increasing demand for Kasisto’s products in existing and new markets as well as deepen partnerships with existing customers. This new funding will also be invested in expanding the KAI platform to include new AI-powered features and incorporate innovations that continue to deliver both business results and customer engagement and delight.
KAI is an enterprise-ready platform that powers bots and virtual assistant with financial expertise, steeped with domain knowledge, so financial institutions can:
Offer entirely new and differentiated experiences to their consumers, designed with the most intuitive user interface: natural human language
Decrease customer care costs by deflecting call center calls and triaging inquiries
Increase lifetime value of customers with contextual and relevant offers for financial products and services
Engage customers and promote brand loyalty with proactive financial well-being features
Meet customers in their preferred channel – mobile, web, messaging or home devices