Service delivery is being transformed by new #technologies such as #AI—but this revolution will be enabled by people.Discover the four irreversible trends redefining excellence in service #operations: https://t.co/iWPbJ8U86g pic.twitter.com/isoIQKt7iw— McKinsey & Company (@McKinsey) July 10, 2022 … [Read more...] about Service delivery is being transformed by new technologies